'freesite' - Terms and Conditions
Our terms and conditions shall apply to the agreement between 'freesite' and the individual or company applying for the provision of the services from 'freesite'. It is hereby agreed that:
1.1 In this Agreement, the following expressions shall have the following meanings:
this means any individual retaining the services of 'freesite'.
this means a contract for the provision of the Services which arise from the acceptance by 'freesite' of an order and which shall be on and subject to these terms and conditions;
"Web Design Services"
this means the completion of a web design package specified by 'freesite' in accordance to the information supplied by the customer.
"Domain Name Registration"
this means the processing of Orders with the Relevant Naming Authority on the Customers' behalf and such additional services as may be agreed between the parties;
this means the website hosting services processed by 'freesite' with Relevant Hosting Authority;
this means, text, graphics, images, sound, video or any combination thereof;
this means, the design and development of a single page website built for 'free' to include text, graphics, images, or any combination thereof. All offers exclude web hosting;
2. Payment and Services
2.1 Domain names will be registered for the period specified at the time of ordering, and are renewable by the Customer 4 weeks before the end of the initial paid-for period, at the then current renewable rates, as maybe published on the 'freesite' Website from time to time.
2.2 For Website hosting the minimum period will be 12 months, at the rate specified and as published on the 'freesite' Website from time to time.
2.3 Out side of any ongoing offer that includes web design, our Web design services are applied at the rate specified by 'freesite' and may be agreed either verbally or within a quotation supplied to the prospective Customer. Additional fees will be applied if extra services are requested.
2.4 If a Customer fails to pay any invoice which is due and payable under this Agreement without discussions of any extenuating circumstances the Customer may be under, then 'freesite' shall be entitled to charge interest on a daily basis on the overdue amount.
2.5 The Customer acknowledges that the provision of Services (Web design and/or hosting services) are subject to an initial payment of 50% before work commences of the agreed cost. Completed services and the release there of are conditional on 'freesite' receiving the remaining 50% payment of the agreed fees in full. In the event of non payment of the agreed Fees or any suspected fraudulent activity in relation to payment of the agreed Fees by the Customer, 'freesite' reserves the right forthwith to withhold, suspend or cancel the Services without further obligation to the Customer. Domain names, once registered, are unable to be cancelled or changed.
2.6 'freesite' will generate an invoice with relation to hosting and/or domain names 4 weeks prior to renewal unless otherwise instructed by the Customer in reference to clause 3 below. Hosting once renewed can be cancelled but will not be subject to any refund. All invoices for work completed are delivered via electronic email and can be viewed through your assigned login at our Client Portal . The Customer has sole responsibility for checking the receipt of all emails sent. 'freesite' does not send out hard copies by post.
2.7 'Offers' Any offers in relation to free website and development will refer to a single multi anchored web page. This offer includes 5 images and 1 slider/carousel 'Call to action'. Also included will be a basic contact form designed to your own specifications. Any work undertaken after the site has gone live and not related to any work already undertaken previously will be invoiced at a rate agreed between both parties.
3. Cancellation by Customer
3.1 Orders for registration or renewal of domain names may not be cancelled after 'freesite' has submitted the registration or renewal request to the appropriate registrar.
3.2 In the event of cancellation or termination by the Customer of Web Hosting part way through the minimum contract period, no refunds will be entered into.
3.3 Customers have the right to cancel orders for web design services at any point during the process. Instructions for cancellation must be made in writing either by post or email. Charges will be applied for work already undertaken.
4. Domain Name Registration
4.1 Subject to reasonable endeavours to contact a Customer prior to the domain name registration renewal date(s) at the e-mail address provided by the Customer, 'freesite' will have no involvement in, or responsibility for Customer's use or retention of a domain name once registered.
4.2 It is the Customer's responsibility to pay any and all renewal charges to the relevant registry in respect of each domain name registered by 'freesite' on the Customer's behalf.
5. Web Hosting (including web forwarding)
5.1 Customer acknowledges and accepts that it bears sole responsibility, legal and otherwise, for the content of all Material appearing on its Website. For the avoidance of doubt, this clause shall apply to all Material, whether posted on Customer's Website by or on behalf of Customer (whether by 'freesite' or a third party).
Hosting is purchased yearly without refunds.
6. Web Design
Customer recognises and accepts that:
6.1 Submission of confirmation either via e-mail or written signifies the customer has entered into a binding contract with 'freesite' for web design services. This contract excludes any additional services the customer has purchased from 'freesite' in relation to domain name registration and hosting packages.
6.2 Additional services requested after the order has been submitted, not included on the original order or not part of the package detailed by 'freesite' will be quoted for as requested and charged for accordingly.
6.3 It is the customer's responsibility to give clear instructions to 'freesite' and all necessary information. The customer must ensure that all the information is complete and accurate. This includes all content and information to be included in the web site. Any changes to the specifications or to the content submitted prior to the completion of the design by 'freesite' may incur additional charges.
6.4 Any modifications customers require after the finished web design is handed over to the customer, must be made in writing or by email. Customers will incur a maintenance fee for any changes.
6.5 Invoices may include any fees or expenses that were authorised verbally in order to expedite a project.
7. E-mail Services (including e-mail forwarding)
7.1 'freesite' will use its reasonable endeavours to ensure that messages are routed accurately and promptly but does not accept any liability for non-receipt, non-delivery or misrouting of e-mail or any other failure of the e-mail system.